Courses

Start with the Foundation courses, which every ACS leader and volunteer completes, then choose a Specialisation that matches your ministry area. Use the buttons to filter by track.

Foundation

ACS Identity and Mission

Understand who ACS is, why we serve and how local ministry expresses Christ’s compassion.

Required 3 hours View course →
Foundation

Community Needs Assessment

Listen before acting, identify genuine needs and design services with—not merely for—the community.

Required 4 hours View course →
Foundation

Cultural Competency

Serve people from diverse cultures with curiosity, respect, humility and practical inclusion.

Required 3 hours View course →
Foundation

Emotional Intelligence and Working Effectively with Others

Understand emotions, manage reactions, communicate respectfully and build productive working relationships in ACS teams.

Required 4 hours View course →
Foundation

Mental Health First Aid

Recognise distress, respond calmly and connect people with appropriate professional support.

Required 3 hours + external training View course →
Foundation

Mental Health First Aid — ALGEE Framework

Recognize mental health crises and provide initial support with confidence.

Required View course →
Foundation

The Critical Journey

Develop reflective, resilient leaders who can grow through change, challenge and ministry responsibility.

Required 3 hours View course →
Safety and Readiness

First Aid Essentials

Build first-response awareness and connect leaders with nationally recognised first aid training.

Required 2 hours + certificate View course →
Safety and Readiness

WHS Essentials

Give leaders the safety foundations needed to protect volunteers, clients and community activities.

Required 3 hours View course →
Emergency Response

Community Disaster Response

Learn how to coordinate emergency relief efforts, set up distribution centres, manage donations, and support affected communities during natural disasters and crises. This course equips volunteers…

View course →
Emergency Response

Disaster Response Specialist

Prepare ACS leaders to organise safe, coordinated community support during emergencies and recovery.

6 hours View course →
Relief and Practical Support

Food Services and Distribution

Plan safe, dignified food assistance for routine community programs and emergency operations.

4 hours View course →
Care and Wellbeing

Aged Care and Welfare

Support older people with connection, practical welfare and respectful pathways to specialist assistance.

4 hours View course →
Care and Wellbeing

Chaplaincy and Emotional Care

Equip trusted carers to offer calm presence, emotional support and requested spiritual care.

4 hours View course →
Care and Wellbeing

Community Health Advocate

Help communities access trustworthy health information, preventive support and appropriate services.

4 hours View course →
Children, Youth and Families

Family and Youth Services

Design safe, strengths-based support for children, young people, parents and carers.

4 hours View course →
Leadership and Operations

Business Planning for ACS Programs

Turn a ministry idea into a practical, financially responsible service plan with clear outcomes and controls.

5 hours View course →
Leadership and Operations

Leadership and Team Coordination

Build healthy teams through clear roles, good communication, delegation and accountable leadership.

5 hours View course →
Business and Marketing

Digital and Social Media Marketing

Plan useful digital content, publish consistently and protect dignity, privacy and the ACS reputation online.

5 hours View course →
Business and Marketing

Fundraising, Partnerships and Campaigns

Build ethical fundraising campaigns and community partnerships that are specific, transparent and aligned with ACS priorities.

5 hours View course →
Business and Marketing

Marketing Foundations for Community Impact

Explain ACS services clearly, reach the right people and build trust without pressure or exaggerated claims.

4 hours View course →
Business and Marketing

Op Shop Marketing and Customer Experience

Help an ACS op shop attract customers, increase useful donations and create a welcoming experience that supports its mission.

4 hours View course →