Chaplaincy and Emotional Care

Equip trusted carers to offer calm presence, emotional support and requested spiritual care.

Course outcome

Provide person-centred emotional and spiritual support without coercion, counselling beyond competence or unsafe dependency.

What you will learn

• Lesson 1: Ministry of Presence — Practise listening for five minutes without fixing.
• Lesson 2: Supportive Conversations — Role-play a conversation with a disaster-affected resident.
• Lesson 3: Spiritual Care by Consent — Write a respectful way to offer spiritual support.
• Lesson 4: Boundaries and Care for Carers — Use a boundary checklist to review four scenarios.

Course details

• Track: Specialisation — Care and Wellbeing
• Duration: 4 hours
• Format: 4 guided lessons (60 minutes each), each with a teaching guide, a case study with short-answer questions and a multiple-choice knowledge check

Course references and further learning

Use these authoritative sources to confirm requirements, deepen the lesson and locate current guidance.

• Psychological First Aid guide — Australian Red Cross
• Mental Health First Aid Guidelines — Mental Health First Aid Australia
• Trauma-informed practice resources — Blue Knot Foundation

Important

Check the latest version before use. Australian law, approved ACS procedures and local Conference requirements take priority where they are more specific. External resources are provided for learning and do not replace accredited training, professional advice or emergency services.