Leadership and Team Coordination

Build healthy teams through clear roles, good communication, delegation and accountable leadership.

Course outcome

Recruit, coordinate and support volunteers while addressing conflict and maintaining a strong team culture.

What you will learn

• Lesson 1: Build the Right Team — Write a role description for one priority position.
• Lesson 2: Coordinate the Work — Lead a ten-minute operational briefing.
• Lesson 3: Feedback and Conflict — Practise a conversation with a volunteer ignoring procedure.
• Lesson 4: Sustain the Team — Create a monthly team wellbeing rhythm.

Course details

• Track: Specialisation — Leadership and Operations
• Duration: 5 hours
• Format: 4 guided lessons (75 minutes each), each with a teaching guide, a case study with short-answer questions and a multiple-choice knowledge check

Course references and further learning

Use these authoritative sources to confirm requirements, deepen the lesson and locate current guidance.

• National Standards for Volunteer Involvement — Volunteering Australia
• Governance Hub for charities — Australian Charities and Not-for-profits Commission
• Unpaid work and volunteering — Fair Work Ombudsman

Important

Check the latest version before use. Australian law, approved ACS procedures and local Conference requirements take priority where they are more specific. External resources are provided for learning and do not replace accredited training, professional advice or emergency services.